Okay
  Public Ticket #1445018
INSTAL ISSUE
Closed

Comments

  • Sommerstudio_Kate started the conversation

    Hi, 


    When I try and active the theme after install - it crashes my page, as in I cant log into Wordpress or see anything on the website. 
    I have had to delete the files out of the FTP cPannel to make the website come back....

    Thanks Kate

  •  70
    mSupport replied

    Hello Kate,

    Before you install the theme make sure:

    1. It is a fresh install of Wordpress

    2. Your hosting has the latest PHP version - 7.1  you can check with your hosting provider. 

    Let me know. 

    Thanks

    Thank You!